Questions, answered clearly.
Straightforward information about virtual card plans, mobile wallet support, fees, limits and safer use.
This page is general information, not financial, legal or tax advice. The official Telegram flow displays current product availability and terms before you make a choice.
Plans and pricing
What is the Standard plan?
Standard is the base option for online payments. Its stated terms are a $1 issue fee, $0 monthly service fee, a monthly limit of up to $4,000 and a 12-month card term.
What are the Gold plan terms?
Gold has a stated $15 issue fee, $6 monthly service fee, monthly limit of up to $50,000 and a 3-year term. It lists Apple Pay and Google Pay support, subject to availability.
What are the Platinum plan terms?
Platinum has a stated $35 issue fee, $6 monthly service fee, monthly limit of up to $50,000 and a 2-year term. It lists Apple Pay, Google Pay and Samsung Pay support, subject to availability.
Are there charges beyond the listed plan fees?
Depending on the payment, network, conversion, merchant or third-party fees may apply. Review the applicable details before confirming in the official flow.
Payments and mobile wallets
Will every merchant accept my card?
No. Acceptance depends on the merchant, payment network, transaction type, card status, available balance and other controls. A stated plan limit does not guarantee approval.
Which plans list Apple Pay and Google Pay?
Gold lists Apple Pay and Google Pay support. Platinum lists Apple Pay, Google Pay and Samsung Pay support. Device, region, wallet provider and card issuer availability can still affect whether you can add and use a card.
When can I fund a card?
Use the official bot for the current card issuance and funding flow. Do not send assets to an address provided by an unverified person or account.
Security basics
Will TWCards ask for my recovery phrase?
No. Never share a wallet seed phrase or private key. They are not needed to apply for or manage a card.
How do I recognize the official application flow?
Start from mytwcards.com or the verified @twcards_bot link. Check links carefully and do not continue through unexpected messages, lookalike accounts or requests for secret wallet data.
What should I do about an unfamiliar transaction?
Review the card details and use the available card controls immediately. Contact official TWCards support through the approved channel if you need help.
Still have a question?
Open the official bot to see current options, or contact the TWCards team using the official support channel.